SERVICE
Upon acceptance of your order, Foundations Decor, LLC will supply the products specified based upon the following: All prices exclude shipping and applicable taxes. Orders are shipped FOB Cedar City, UT. Orders will be accepted based upon available inventory. Orders will normally ship within 2-3 business days.
Each item is individually cut and hand sanded, therefore some slight size discrepancies may exist. Our natural products also result in small weight discrepancies.
Upon placing an order, you agree to limit Foundations Decor, LLC liability to the value of the cost of the product purchased. You also agree NOT to sell Foundations Decor product on any 3rd party websites without written permission. Any order discrepancies must be reported within 10 business days. Cancellations must be made in writing before an order is processed.
RETURNS
You may return new, unopened items within 30 days of delivery for a full refund. You’ll love our customer service and the return process is simple.
Step 1: All returns must be pre-approved and an RMA number obtained. If you need to return an item, please Contact Us or email support@foundationsdecor.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items including issuing a return merchandise authorization (RMA) number and form.
Step 2: Return the item(s) to the address indicated on the RMA form. Returns must be received within 30 days from the delivery date. Returns must be in new, unopened, and undamaged condition. Prepaid return shipping labels are not provided. Please ship with tracking information; we cannot be responsible for lost or damaged returns.
Step 3: After we receive your products, you should expect to receive your refund within one to two weeks. We will process your return immediately upon receipt (1-2 business days), and it may take up to 10-14 days for your bank to process our refund request. Refunds will be processed to your credit card.
SHIPPING
We can ship to virtually any address in the world.
Orders will be normally be shipped within 2-3 business days with stock on hand. If any items are unavailable, we will notify you immediately. Domestic orders over $75 will receive free shipping. Orders under $75 will be charged $10 for domestic shipping. International orders will be charged a flat rate $50 shipping.
AFFILIATES
Upon approval, affiliate partners will be paid with a minimum threshold of $50.00. Payments will be made by PayPal or Venmo only.
Affiliates are allowed to use the Foundations Décor logo. Affiliates are allowed share and use affiliate links with/for themselves, friends, family, and followers. This includes general posts on social media, advertisements, and bulk email.
Affiliates will be compensated on products only after applicable discounts. Shipping and other fees will not be commissioned.
Affiliates will be required to participate in an ethical way under common business practices. Affiliates will be disqualified for offensive content, negative commentary, adult content, hate material, slanderous or libelous information. Affiliates will also be disqualified for promotion of any violation of copyrights, trademarks, or other intellectual property. Affiliates shall comply with FTC guidelines. Affiliates shall disclose to consumers that the affiliate is compensated for linking to the Foundations Décor website. Affiliate participation is the sole discretion of Foundations Décor, LLC and may be rescinded at any time for these or any reason. Affiliate holds harmless Foundations Décor, LLC.
ANGEL POLICY
We welcome and encourage our customers to use our products in creating items for sale. Please keep in mind that our products, artwork, or designs cannot be used in reproducing or copying our products. You may indicate that the supplies, shapes, or designs are from Foundations Décor, but also please let buyers know that they are handmade or personally created by you.
Foundations Décor is indemnified of liability of your work. You are responsible to comply with any state and local business and tax regulations. Foundations Décor is a Utah LLC and the laws of the state of Utah govern the policy.
And the most important part of our policy: Have fun and build your style!!!
ART FILES
By viewing, using, or downloading any files or products from Foundations Decor, you agree to the following terms:
Artwork, either copied, traced, downloaded, or otherwise obtained is sole property of Foundations Decor, LLC. Artwork is only to be used on corresponding Foundations Decor products and is not to be copied, distributed, or used in any other way. Foundations Decor does not guarantee the accuracy or usability of the files. You agree to indemnify, defend and hold harmless Foundations Decor and its affiliates, partners, employees, owners, agents, successors and assigns from and against any and all losses incurred in connection with use of the artwork or products.